Q: What condition are Cycletones devices in?
A: All Cycletones devices are Certified Pre-Owned and graded by condition—Premium, Excellent, Good, or Fair—so you always know what to expect. Every device is cleaned, tested, and fully functional, no matter the grade.

Q: Do your products come with a warranty?
A: Yes. Every item is backed by our quality guarantee, with free returns available within 30 days if you are not satisfied.

Q: How long does delivery take?
A: Free standard delivery usually arrives within 3–5 business days. Expedited options are also available at checkout.

Q: Are your products compatible with both Apple and Android devices?
A: Yes. Most Apple, Beats, and Bose headphones and earbuds work seamlessly with both Apple and Android smartphones, tablets, and laptops.

Q: Is checkout secure?
A: Absolutely. We use industry-leading encryption to protect your payment and personal information.

Q: What if I’m not happy with my order?
A: No worries—we’ve got you. Every Cycletones order comes with a 30-day “Love it or Return it” guarantee. If you’re not fully satisfied, send it back for a refund or exchange.

Q: Are Cycletones devices original and authentic?
A: Yes. We only sell 100% authentic Apple, Bose, Samsung, and other major brand products. No clones, no knockoffs—ever.

Q: How are the conditions define?
A: Acceptable: May have scratches that are visible upon close inspection. They do not impact functionality.    
Good: Light scratches that are only visible from a 12-inch distance. They do not impact functionality.    
Excellent: Minor scratches and signs of wear on body. Invisible from a 12-inch distance.    
Premium: Minimal to no scratches all over. Like-new look & feel.