Shipping Policy

Effective Date: 2024-01-01
Company: Gbuyback

At Gbuyback, we aim to deliver your refurbished electronics quickly, safely, and reliably. Please review our Shipping Policy for details about processing, delivery times, and related information.


Processing Time

  • Orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.


Shipping Rates & Delivery Times

  • Domestic Shipping (within [Insert Country/Region]): Estimated delivery within 3–7 business days.

  • International Shipping: Estimated delivery within 7–21 business days, depending on location and carrier availability.

  • Shipping fees are calculated at checkout based on the delivery address and selected shipping method.

Note: Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.


Order Tracking

  • Once your order has shipped, you will receive a tracking number by email.

  • You can track your package directly via the carrier’s website.


Customs, Duties & Taxes

  • International orders may be subject to customs duties, import taxes, and fees, which are determined by your local customs office.

  • These charges are the responsibility of the customer and are not included in our product prices or shipping fees.


Shipping Restrictions

  • We currently ship to most countries worldwide. However, due to carrier or customs restrictions, some locations may be excluded.

  • If we cannot ship to your location, we will contact you promptly and issue a full refund.


Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product.

  • For lost or delayed shipments, we will assist in contacting the carrier and filing a claim, but Gbuyback is not responsible for delays outside our control.


Contact Us

If you have any questions about shipping or delivery, please contact our support team:

Gbuyback
Email: hello@gbuyback.com
Address: