Brand: CYCLETONE
Company Name: GRAND PROSPEROUS TELECOM INC
Company Address: 2422 MARSH LN UNIT K29, CARROLLTON, TX 75006
Return Address: 817 S. Mill St Suite D108 Lewisville, TX 75057
Customer Service Phone: +1 (469) 315-7225
Customer Service Email: hello@cycletone.com
We offer free standard shipping on all orders over $59 within the United States.
Orders below $59 will incur a standard shipping fee, calculated at checkout.
Orders are typically processed within 1–2 business days.
Standard delivery time is within 7 business days after your order has been shipped.
We currently do not offer pre-sale or pre-order items.
We currently ship within the United States only.
Unfortunately, we are unable to ship to the following locations:
Alaska
American Samoa
Guam
Hawaii
Marshall Islands
Northern Mariana Islands
Palau
Puerto Rico
Rhode Island
U.S. Virgin Islands
Armed Forces addresses (APO, FPO, DPO)
All orders are shipped via UPS, USPS, or FedEx, depending on the best available option for your delivery address.
Whenever possible, we ship all items in a single package.
If an item is temporarily out of stock, we may contact you for options before fulfilling the rest of your order.
Once an order has been shipped, we cannot change the delivery address.
If you realize the address is incorrect, you may request a cancellation within 1 hour of placing your order. After that window, we cannot cancel or modify the order.
If an incorrect address results in a lost or undeliverable package, the customer will be responsible for the loss. No refunds or replacements will be issued.
Orders may be canceled within 1 hour of placement by contacting our customer support team.
After this timeframe, the order will already be processing and cannot be canceled.
If you receive an incorrect product, please contact us at hello@cycletone.com within 7 days of receiving your order.
We will arrange a replacement at no extra cost to you.
If you have any questions regarding shipping, please reach out:
📞 +1 (469) 315-7225
📧 hello@cycletone.com
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