Terms of Service

Terms of Service

Last Updated: September 17, 2025

Welcome to CYCLETONES, operated by GRAND PROSPEROUS TELECOM INC (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”) available on Shopify and through CYCLETONES. By accessing or using our Services, you agree to be bound by these Terms.

1. Company Information

  • Legal Entity: GRAND PROSPEROUS TELECOM INC

  • Brand: CYCLETONES

  • Registered Address: 2422 MARSH LN UNIT K29, CARROLLTON, TX 75006

  • Service Regions: United States, United Kingdom, European Union, Australia

2. Eligibility & Accounts

  • You may use our Services as a guest (without creating an account) or by registering for a customer account.

  • Accounts must contain accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

  • There is no age restriction; however, by using our Services, you confirm that you are legally capable of entering into binding contracts in your jurisdiction.

3. Orders, Payment & Billing

  • We accept the following payment methods: Credit Cards, PayPal, Stripe, Apple Pay, Google Pay.

  • By submitting payment, you authorize us and our third-party payment processors to charge the payment method provided.

  • All prices are displayed in U.S. dollars unless otherwise stated. Taxes and shipping fees may apply.

4. Shipping & Delivery

  • Orders are processed and shipped within 5 business days after confirmation.

  • Delivery times may vary depending on destination and logistics providers (UPS, USPS, FedEx, etc.).

  • Risk of loss passes to the customer once the order is handed over to the carrier.

5. Returns & Refunds

  • Returns are accepted within 30 days of receipt, subject to our Return Policy.

  • Refunds will be issued via the original payment method once returned items are received and inspected.

  • Customers are responsible for return shipping costs unless otherwise required by law.

6. User Content (Reviews & Comments)

  • Customers may post reviews, ratings, and comments on our platform.

  • By submitting content, you grant CYCLETONES a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content.

  • You must not post content that is unlawful, defamatory, obscene, infringing, or otherwise inappropriate. We reserve the right to remove such content at our discretion.

7. Intellectual Property

  • All website content, including but not limited to text, images, logos, trademarks, graphics, and product designs, are the property of GRAND PROSPEROUS TELECOM INC or our licensors.

  • You may not copy, modify, reproduce, distribute, or exploit any part of our intellectual property without prior written consent.

8. Third-Party Services

  • Our Services may integrate with third-party services, including Stripe (payment processing) and UPS (logistics tracking).

  • We are not responsible for the terms, privacy, or actions of third-party service providers. You should review their policies before using such services.

9. Disclaimer of Warranties

  • Our Services are provided on an “as-is” and “as-available” basis without warranties of any kind.

  • We do not guarantee uninterrupted, error-free, or secure access to our Services.

  • To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Limitation of Liability

  • To the maximum extent permitted by applicable law, GRAND PROSPEROUS TELECOM INC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services.

  • Our total liability shall not exceed the amount you paid for the product or service giving rise to the claim.

11. Dispute Resolution

  • We encourage resolving disputes through friendly negotiation first.

  • If no resolution is reached, disputes will be subject to applicable jurisdictional rules.

12. Governing Law

These Terms are governed by the laws of the United States, the United Kingdom, and the European Union, depending on the customer’s jurisdiction.

13. Electronic Communications

By using our Services, you consent to receive communications from us electronically (e.g., emails, SMS, or notices on our website). This includes marketing communications, which you may opt out of at any time by following the unsubscribe instructions.

14. Changes to Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with the revised date. Continued use of our Services constitutes acceptance of the revised Terms.

15. Contact Us

For questions regarding these Terms of Service, please contact us:

📧 support@cycletones.com
📍 2422 MARSH LN UNIT K29 CARROLLTON, TX 75006